I'm at the M2M Connected World show this week, which is focused on wireless solutions. This year the user presentations have been very impressive, showing how the market is maturing. One of the presentations I sat in on was from AGCO, an $8B manufacturer of agricultural equipment. They did an excellent analysis of all the constituents that will benefit from making their products "Smart".  Here are some examples:

• Customers can track which fields have been treated, schedules for service based on usage, and reports on equipment productivity.
• Dealers are able to provide proactive service, and condition based maintenance, with current location information so they know exactly where the equipment is when service is require.
• AGCO engineers can do remote diagnostics to troubleshoot problems and understand usage patterns to improve product reliability.
• AGCO sales gets information on demo unit usage to help dealers sell the product more effectively.
• AGCO finance uses geofences to be notified when equipment leaves the area where it was leased, indicating a possible theft.
  

Wireless connectivity opens up new categories of products to Smart Services - who would have thought a farm tractor would become a Smart Product?