Aberdeen Group has launched their survey for the upcoming Smart Service report which will evaluate how best-in-class organizations are leveraging remote service/smart service to reduce costs and improve asset uptime while driving new revenue-generating opportunities.

This is a follow-up to the 2008 report: The Maturity of Remote Product Service

By taking the survey, Aberdeen will provide complimentary access to the full report as soon as it is published and you will be able to see how your experiences compare with those of your peers.

Start the survey here.