Founded in 2000, Axeda Corporation delivers secure remote service and support capabilities to some of the world's leading manufacturing companies and large enterprises. The award-winning
Axeda ServiceLink solution helps companies, including Abbott Laboratories, Diebold, and EMC, proactively service and support products to drive optimal uptime at the lowest possible cost, while enabling enterprises to effectively secure, control, and track remote access to their data centers.
In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. This certification has helped accelerate deployments in the world's most secure environments, enabling manufacturers to achieve broad customer acceptance and enterprise IT organizations to provide secure multi-vendor access. Axeda ServiceLink applications, technology, and services increase product uptime with the lowest total cost of ownership. Meanwhile, measurable results are within reach, including revenue growth, higher customer satisfaction ratings, and reduced cost of service delivery.
Remote Service for the Collaborative Enterprise Today's service ecosystem requires collaboration between product manufacturers and owner/operators of the equipment to maximize the value and uptime of mission-critical assets. However, to achieve their collective objectives, these groups require a secure and easily managed remote service solution. Manufacturers are under constant pressure to deliver improved service at lower costs, while enterprise organizations want to shift the service responsibility to their vendors and service providers without introducing security vulnerabilities.
Axeda ServiceLink delivers on the promise of Remote Service for the Collaborative Enterprise. Finally, both manufacturers and enterprises can rely on a proven solution for secure remote service and support that maximizes the value of their mission-critical assets.